Effective Date: 14th July 2025.
Website: www.pivottalent.co.uk
Company: Pivot Talent Consulting

At Pivot Talent Consulting, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal data when you interact with our website and services, including CV/resume writing, interview coaching, and talent sourcing.

1. Who We Are

Pivot Talent Consulting (“we”, “us”, or “our”) is a UK-based career services provider. We offer professional CV/resume writing, interview coaching, and talent sourcing solutions through our website: www.pivottalent.co.uk.

2. What Personal Data We Collect

We may collect the following types of personal data:

  • Identity and Contact Data: Name, email address, phone number, job title, LinkedIn profile.

  • Professional Information: CV/resume details, work history, education, certifications, skills, career goals.

  • Usage Data: Information on how you use our website and services (via cookies or analytics tools).

  • Coaching Session Data: Notes or recordings (with consent) from interview coaching sessions.

  • Recruitment Data: Information relevant to job matching or talent sourcing.

3. How We Use Your Information

We use your personal data to:

  • Provide and personalise our resume writing, coaching, and talent sourcing services.

  • Communicate with you about your projects, bookings, or inquiries.

  • Match candidates with relevant job opportunities (with consent).

  • Improve our services, website experience, and customer engagement.

  • Fulfill our legal or contractual obligations.

We do not sell, rent, or trade your personal information with third parties.

4. Lawful Basis for Processing

We process your data based on one or more of the following legal grounds:

  • Your consent

  • Contractual necessity (e.g., to provide a service you’ve requested)

  • Our legitimate interests (e.g., improving services)

  • Legal obligations

5. Data Sharing and Third Parties

We may share your data with trusted third parties only when necessary, such as:

  • Cloud-based tools or platforms (e.g., Google Workspace, Calendly)

  • Recruitment partners or clients (with your express permission)

  • Regulatory or legal authorities, if required

All third parties are obligated to handle your data securely and lawfully.

6. Data Retention

We retain your personal data only for as long as necessary:

  • Resume/Coaching clients: typically up to 12 months after project completion

  • Talent sourcing candidates: up to 24 months (unless you request deletion earlier)

  • Financial records: up to 6 years (in compliance with UK tax law)

7. Your Rights Under UK GDPR

You have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Object to or restrict processing

  • Withdraw consent at any time

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, contact us at: info@pivottalent.co.uk

8. Cookies and Website Tracking

We use cookies and analytics tools (e.g., Google Analytics) to understand how visitors interact with our website. You can manage or disable cookies through your browser settings.

For more details, see our Cookie Policy (link if applicable).

9. Security Measures

We take data security seriously and implement appropriate technical and organisational measures to protect your information from unauthorized access, disclosure, or misuse.

10. Changes to This Privacy Policy

We may update this policy occasionally to reflect legal or operational changes. The latest version will always be available on our website with the effective date clearly indicated.

11. Contact Us

For any questions about this policy or your personal data, please contact:
Email: info@pivottalent.co.uk
Website: www.pivottalent.co.uk